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Shipping Policy

 

  1. At Remek, we take great care in delivering your products to you, and we partner only with reputed national couriers.
  2. Domestic Shipping - For all the orders above Rs 500, there are no shipping charges. A flat shipping charge of Rs 100 will be applicable for the orders below Rs 500.
  3. International Shipping - Shipping charges will be additional and may vary according to destination Country. It would be mentioned when you place the order.
  4. Because each craftsman and artisan's process is unique, shipping times may vary. Look for shipping info on the product page for individual shipping times.
  5. Orders are dispatched within 1-3 working days or as per the delivery date specified at the time of placing the order. Most orders are delivered within 7 - 10 working days.
  6. Our courier partners will be able to deliver the shipment to you between Mondays through Saturday: 9am to 7pm. Working days exclude public holidays and Sundays. Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes.
  7. As soon as your package ships, we will email you your package tracking information.


Cancellations


We will be able to accept order change or cancellation requests any time before we ship your order. It is always our endeavor to dispatch the products as soon as possible. Please note that we cannot cancel orders once the shipment is out of our warehouse for delivery.